Creating a Facebook chatbot

Facebook Messenger is used by many business owners: from large financial institutions to Facebook groups. Messenger marketing is aimed at increasing brand value and facilitating communication with customers. A virtual interlocutor, which we will help you create for your business, solves the following tasks:

Automates the work of the support service

Unloads call center employees

Moves leads down the sales funnel to purchase

Raises profits through additional sales and automatic mailings

Increases customer loyalty

Provides user support 24/7/365 days a year

Test a chatbot

September 1, 2022

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Good afternoon, Tatiana. Tomorrow at 12:00,we are waiting for you for an autumn manicure and fragrant coffee with our artist Anna. See you soon!

Thank you for choosing us. You have been credited with 150 bonuses. Hurry to spend them this month!

Write a message...

Why do you need a chatbot for Facebook messenger for your business?

24/7 customer communication

Do your customers ask questions, call, ask for delivery dates, ask for a return or want to know the address of the nearest store? Unload your manager from routine work and address some of these tasks to the chatbot. Place our "assistant" on the resource page and be in touch with the client without breaks, holidays, and weekends. If necessary, the chatbot will transfer the conversation to the manager.

Automation of several business processes

Do not forget that your target audience actively uses instant messengers, so it will not be difficult to provide information about the brand. People of the new generation adequately perceive the chatbot and do not mind chatting in correspondence. Introduce customers to your company and products through mini-consultations, organize a quick connection between the client and the online store, help place an order or check its availability in the warehouse.

Determining the audience needs

Let the Facebook Messenger chatbot perform the key communication steps with customers – from getting to know them to getting feedback. In this way, you can quickly identify customer requests and improve the quality of service delivery.

Repeat sales of goods/services

Use instant messaging to your target audience and inform them about promotions, new products, seasonal sales, and gifts. If you want to increase the probability of a repeat purchase up to 70%, then offer the client to add a messenger chatbot as a friend, for example, to track the status of an order. In the future, it will inform you about the receipt of goods, discounts, and sales.

September 1, 2022

Good afternoon, I'm Charlie, a virtual consultant, how can I help?

12:00

I want to place an order in your online store, tell me, how can I do this?

12:00

I'm switching you to our manager.

12:00

My name is Natalia, to place an order on our website, send the product you like to the basket, then ....

12:00

Hello! Welcome to the virtual consultant of the online shoe store. For us to select the right model, answer a few simple questions.

12:00

Let's go!

12:00

Do you choose shoes for yourself or a child?
(select one of the options)

12:00

What color do you need?

12:00

(Answer)

12:00

Yes, of course, you can read customer reviews on our Facebook page of the online store

12:00

@Natalia: I bought shoes for my child for school, they fit, the quality is good, I recommend!

12:00

@ElenaK: I order shoes for the whole family only from you. Thank you for your work!

12:00

Alexandra, Black Friday is coming soon! You are our regular customer, and we appreciate your trust. We give you a 40% discount on the entire collection!

12:00

Write a message...

What are the goals and objectives of the Messenger chatbot?

Supports users 24/7: from consultation to a conversion action

Performs integration with CRM and system setup with the site

Carries out segmentation of the audience and determines the needs of customers

Interacts with potential customers through links, widgets, QR codes, mini-landing, or through messenger search

Maintains records for services

Increases the effectiveness of direct communication by creating polls

Collects leads by sending messages and comments

Sets up dynamic lists by dates of promotions and sales

Shows statistical data for a certain period

Do you want to add more features during development?

Leave a request, and our bot specialist will advise you

Who would benefit from creating a Facebook chatbot?

Other businesses

Companies that are looking to sell products quickly and attract more customers

Leave a request, and our bot specialist will advise you

How to create a chatbot for Facebook Messenger in SMS Club

4 easy steps to create a chatbot in SMS Club

1

Leave your contact information in 3 minutes

2

Discuss effective ideas with the manager

3

Agree on the list of functions for the bot

4

Get finished chatbot – from 10 days from order.

Prices for creating a chatbot

Prices are frozen at the pre-war dollar rate

Light

Acquaintance with your business (list of services, prices for services/goods)
Creation and connection of Viber and Telegram channels
Analysis of the client's target audience
Bot vision strategy (flowchart, business processes, bot building)
Copywriting of bot messages with selection of tone of voice
Connecting the operator to the dialogue with the client
Creating deep links to go to the chatbot
Creating a Mini Landing Page for a Chatbot
Sending media files, incl. records and videos
Quick data upload to Excel/Google Sheets
Presentation of the final version of the chatbot to the client

From 8 000 UAH

Order a chatbot

Opti

The Light option, as well as

Integration of e-mail notifications and messages in messengers
Login to the chatbot with a one-time password
Setting up a randomizer for promotions
Creation of referral programs
Creating a QR Code
Creating a mini-widget for the site
Integration with channels and groups in Telegram, Bizon365, Getcourse
Personalization of your client (segmentation, user filters)
Getting feedback, collecting feedback

From 16 000 UAH

Order a chatbot

Pro

The Light and Opti options, as well as

Connecting Pixel Facebook
Conducting surveys/tests elements of gamification
Connection of payment systems (WayforPay, Fondy, Paypal, Stripe, Cloud Payments, Yandex Checkout, ConcordPay, Liqpay)
Connecting recurrent subscriptions
Connecting Google Analytics and Yandex Metrika
Working with dynamic dates
Connecting your own domain and hosting
Integration with over 2000 services via Zapier, and ApiXDrive. (CRM, ERP, 1C, loyalty programs, Bitrix 24, AMO)
Checkerboard booking (booking for the service)
Online store with shopping cart

From 24 000 UAH

Order a chatbot

Download price

How we help businesses

Leisure and sports

SMS mailing for a fitness club

How to get 330% ROI for 25%

Financial services

SMS mailing of a microfinance organization

How to get 156 loan applications in a week

Study and work

Recruiting agency sms

ROI 180% for $102 in recruiting from SMS

Trading networks

Viber mailing list for children's store

ROI 150% and +20% sales

Trading networks

Viber mailing list of a furniture hypermarket

Profit +15% per month

Study and work

SMS-mailing for the educational platform

ROI 290%, or how to sell a paid course in an SMS mailing list

Services

SMS mailing of online insurance service

+25% insurance policy sales - ROI 136%

Trading networks

Viber mailing list for a building materials store

How to get a ROI of 469% by spending about $150 on mailing lists

Services

SMS mailing from SMS CLUB

How to “revive” subscribers for $250 and earn 15 times more!

Leisure and sports

Viber messaging for a restaurant

How a restaurant increased seating by 25% from one mailing

Services

Viber mailing list for public service

Return of 30% of client debt after the first mailing

Trading networks

Viber mailing list branded outlet

ROI 125% and +17% sales

Construction

SMS mailing of residential complex under construction

20 potential buyers of apartments for 1400 UAH

Leisure and sports

SMS mailing for a travel agency

How to sell last minute tours with 460% ROI via SMS

Want the same?

Our clients

FAQ

Before you create a Facebook bot, go through a simple registration on the website and click on the "Order" button. Based on your suggestions, we will draw up a detailed structure of the chatbot and write an effective script for it.

Of course. SMS Club developers edit welcome messages for free, make technical changes, and add new buttons.

Of course, the name of the chatbot duplicates the name of the brand. Your "smart" assistant will correspond on behalf of the company (beauty salon, bank, online store). But despite the technological capabilities of chatbots, always add the option to communicate with a manager or a sales employee.

By ordering the creation of a Facebook chatbot, business owners can:

automate technical support 24/7/365;
place orders in 2 minutes;
collect leads for the sales department;
provide simple interaction with users;
create personalized offers for customers.

Implement messenger marketing in your business, automate most of the routine tasks of managers and save your budget. To order a new technology, write to the direct manager of SMS Club.