SMS taxi marketing
Mass mailings are exactly the link due to which you can significantly increase not only the quality of service, but also the flow of customers
All customers will be informed about the delivery of the machine on time, which will relieve the operators and increase their productivity.
Why do you need SMS-mailing for a taxi service?
You can use SMS for the following types of notifications:
Travel information messages
Indicate all the information the client needs - the cost of the trip, the time of arrival, the model and color of the car, the car number, as well as the phone number of the driver or dispatcher
Machine Feed Delay Notice
Do not forget to inform customers about the delay of the driver
Bonus Information
Bonus program for taxi services - a profitable way to attract customers and increase income
SMS delivery from a taxi service: is such a service needed?
A child car seat, a smiling driver and additional services are great tools to increase customer loyalty. Here you can and should add sms delivery. Of course, you can also use the old proven method: make phone calls with the words "a car with such and such numbers and such and such color has arrived." But after all, SMS is much more convenient for both the client, who immediately sees all the information, and the operator.
What tasks does SMS delivery solve?
Using the sms delivery service, taxi services can solve the following tasks:
- driver coordination;
- informing the client about the delivery of the car, indicating the fare and providing other information related to the trip;
- informing about promotions, accumulated bonuses;
- advertising of additional services, updates;
- congratulations to regular customers on the holidays.
One short message can replace hundreds of words, save time for both parties, and reduce taxi company advertising waste.
Options for using a mailing list for a taxi service
SMS Club offers taxi services the ability to send several types of SMS:
- informational messages about the trip (car model, delivery time, trip cost);
- promotional sms target audience;
- information about bonuses and promotions, new services;
- SMS with warnings about a taxi delay;
- message about the arrival of the car;
- thanks for choosing your service.
If desired, SMS distribution can be configured with the possibility of feedback, for example, by asking the client to evaluate the quality of the service. The whole process is fully automated and requires minimal investment of time to set up this marketing tool.
