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Transactional SMS Viber

Sending out transactional messages on messenger saves you time and budget on customer service.

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90% of population uses Viber
85% of messages are read within the first 3 minutes
25% of clients click on links in messages
from 0,02€ paid only for delivered messages
About us in numbers
100 000 000 Sent messages in Viber
3 000+ Customers trust us
до 5 секунд Message delivery
0,02€ Price per message
14 years Company in the market

What is transactional SMS in Viber?

Transactional (or informational) SMS are informational messages based on the customer's actions. They allow you to notify a person that their registration or payment was successful. After such a message, your customer can complete the purchase and not worry that their money has gone to the wrong destination.
Transactional Viber SMS messages are sent 24/7, even when in "Do Not Disturb" mode. Your customer will always be aware of order processing or payment progress, and you'll eliminate the need for manual messaging.

How do Viber transactional SMS build a "portrait" of your company?

Statistics say that 50% of the impression of a company is formed during the first purchase. Therefore, sending informational SMS makes the purchase process precise and controlled, which creates a positive opinion of your brand and increases conversion into a sale.

Contrarily, the absence of such messages will make the company insecure and lose out in competition to those companies that use this mailing.

What tasks do Viber transactional SMS solve?

Informing
about booking, successful registration/ authorization
Reminder
of rate extension, session time, and item in the cart
Confirmation
of payment, appointment, order acceptance, etc
Offer
to order an additional product or service at or after the purchase of the product
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Notifications of customer actions and messages about your work with their order in the messenger are sent around the clock.
This helps:
  1. Help the customer not to forget and not to lose their order and make a purchase.
  2. Create a feeling of predictability and security for the client when buying.
  3. To be a competitive company, as Viber transactional SMS are used by almost all companies in Ukraine.
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Types of Viber mailings
Automated Viber messaging
Effective mass mailings of Viber messages
Bulk SMS+Viber
Sending an SMS if the message is not delivered via Viber
Viber promotional messages
Links to the site, transition buttons, images, up to 1000 characters in 1 message
Viber 2 Way
Communication with feedback from the client

How do I set up transactional SMS texting for Viber?

1 Register in our service.
3 Download the API documentation from the "Integration, API" section in the "Client Portal".
5 Create settings for mailing in the "Client Portal" (preparation of texts or templates, text messages, time of mailing, etc.).
2 Get verified in Viber (register your alpha name).
4 Go to your system and enter the required parameters from the API documentation using the basic authorization (login + password).
6 Select a list of contacts to send Viber transactional SMS.

In a private office, you can: keep track of shipments, collect documentation and get help from technical support 24/7.

Setting up Viber transactional SMS sending is not a complicated process, but if you have any problems, SMS Club support service is always available.

Contact our manager, and they will help you to understand everything.

How do businesses use transactional messaging?

Almost every business sends such messages now, and without such messages, you will lose out in competition with them.
Trade
For notification of acceptance of an order and shipment of goods; for transmitting the number of the goods receipt and details for payment.
Communication services
To confirm renewal or change of a tariff plan.
Financial sector
For sending passwords and transaction confirmation codes; for notifications about withdrawals/refills and card balances.
Online education
For notifications on the purchase of courses; master classes; for sending access codes and registration confirmation.
Transactional SMS messaging in Viber messenger is your reliable tool for increasing customer loyalty. Order the service from SMS Club!
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