Creating a chat bot in Whatsapp

Thanks to digitization, users solve many routine tasks using smartphones or instant messengers. Now you can order a service or buy a product online simply by sending a message or clicking on a button in the messenger. To make it work for your business, we will help you create a WhatsApp chatbot. With the help of text messages of the popular messenger, you can solve the following business tasks:
Communicate with the client – conversational marketing
Work with the support and delivery service 24/7/365 days a year
Place orders and make purchases, and, consequently, increase the number of responses and the number of sales
Increase the speed of processing text messages by more than 60%, and in some cases, automate all stages of communication with the client
Simplify the interaction between managers and delivery services
Get access to information portals (news, books, weather, reviews)
September 1, 2022
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How creating a WhatsApp chatbot help your business?

September 1, 2022
Good afternoon, we need courier services in Kyiv.
Courier service Express mail delivers parcels around the city and region. Especially for our clients from large commercial companies, we provide a range of courier services with a 10% discount. Want to order delivery?
My name is Natalia, I’m the manager of the courier service. What package would you like to send? We have a special rate for the delivery of documents.
Welcome to the virtual consultant of the express delivery service "Express Mail." For us to help you, please answer a few questions. Are you ready? Are you ordering the service as an individual or on behalf of a company? (select one of the options) Please write what you want to send by courier?
How can I be useful?
@Natalia: I want to activate the parcel tracking function via WhatsApp.
Yes, of course. Indicate the phone number and the last 4 digits of the parcel.
@Natalia: 0665422314, 0001
Your order has been processed. After payment, we will send the package.
Did you use our service yesterday?
@Order Flowers: Yes.
Please rate the courier delivery service on a scale of 1 to 5.
@Order Flowers: 5. Thank you.
Your answer is very important to us. Thank you for your cooperation.
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For what business purposes do you need to create a chatbot in WhatsApp?

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24/7 interaction with the user in the entire auto funnel: from consultation to conversion action
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Support for payment systems and transactions within the messenger
This should have been a great picture.
Scaling and automating routine call center tasks: making appointments with specialists, booking tables in restaurants, placing and confirming orders
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Public API integrates a communication channel into its infrastructure, through a CRM system, chat services, analytics systems
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Segmentation based on the behavior of the most interested customers with the best offer
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Engage users from websites, live events, social networks using widgets, QR codes, mini-landing, or through messenger search
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Automatic lead collection through surveys, auto-responses and mass mailings (for interested users)
Do you want to add more features during development?

Leave a request, and our bot specialist will advise you

Who benefits from creating a WhatsApp chatbot?

Other businesses

WhatsApp bot can create online stores, utilities, and telecommunications institutions that work with the target audience and provide information and commercial services

Leave a request, and our bot specialist will advise you

How to create a WhatsApp bot in SMS Club

4 easy steps to create a chatbot in SMS Club

Leave your contact information in 3 minutes
Discuss effective ideas with the manager
Agree on the list of functions for the bot
Get finished chatbot – from 10 days from order

Prices for creating a chatbot

Prices are frozen at the pre-war dollar rate


  • Acquaintance with your business
  • Creation and connection of Viber and Telegram channels
  • Target audience analysis
  • Bot vision strategy (flowchart, business processes)
  • Copywriting of bot messages with a brand voice matching
  • Connecting the operator to the dialogue with the client
  • Creating deep links to go to the chatbot
  • Creating a Mini Landing Page for a Chatbot
  • Sending media files, incl. audio, and video
  • Data upload to Excel/Google Sheets
from 8 000 uah
Order a chatbot


The Light option, as well as
  • Integration of e-mail notifications and messages in messengers
  • Login to the chatbot with a one-time password
  • Setting up a randomizer for promotions
  • Creation of referral programs
  • Creating a QR Code
  • Creating a mini-widget for the site
  • Integration with channels and groups in Telegram, Bizon365, Getcourse
  • Personalization of your client (segmentation, user filters)
  • Getting feedback, collecting feedback
from 16 000 uah
Order a chatbot


The Light and Opti options, as well as
  • Connecting Facebook Pixel
  • Conducting surveys/tests elements of gamification
  • Connection of payment systems (WayforPay, Paypal, Stripe, Cloud Payments, ConcordPay, Liqpay)
  • Connecting recurrent subscriptions
  • Connecting Google Analytics
  • Working with dynamic dates
  • Connecting your own domain and hosting
  • Integration with over 2000 services via Zapier, and ApiXDrive. (CRM, ERP, loyalty programs)
  • Checkerboard booking (booking for the service)
  • Online store with shopping cart
from 24 000 uah
Order a chatbot
How we help businesses
See all
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ROI 180% for $102 in recruiting from SMS
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Trading networks

Viber mailing list for children's store

ROI 150% and +20% sales
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Viber mailing list of a furniture hypermarket

Profit +15% per month
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SMS-mailing for the educational platform

ROI 290%, or how to sell a paid course in an SMS mailing list
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Viber mailing list for a building materials store

How to get a ROI of 469% by spending about $150 on mailing lists

SMS mailing of online insurance service

+25% insurance policy sales - ROI 136%

SMS mailing from SMS CLUB

How to “revive” subscribers for $250 and earn 15 times more!
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Viber mailing list for a restaurant

How a restaurant increased seating by 25% from one mailing
Trading networks

Brand outlet Viber mailing list

ROI 125% and +17% sales

Viber mailing list for public utilities

Return of 30% of client debt after the first mailing

SMS mailing of residential complex under construction

20 potential buyers of apartments for 1400 UAH
Leisure and sports

SMS mailing for a travel agency

How to sell last minute tours with 460% ROI via SMS
Want the same?


How to order a bot?

To order a virtual bot in the messenger, go to the website of our company and register, and then activate the “Order” button. The manager will contact you to discuss the structure and script for the bot. We take into account all your ideas and business features, so we are ready to offer effective technologies to optimize business tasks.

Can I change something in it?

Yes, sure. The technology provides the ability to edit the structure and scenario, add functional blocks and new options, such as “Yes” or “No” buttons.

Which sender will the ad come from?

Trigger notifications and mailings, as well as text messages, will be sent on behalf of the brand. The customer will be able to find you online and get information to start a correspondence.

What are the options for sending to WhatsApp?

By ordering a virtual assistant in their messenger, business owners can:

  • keep in touch with users 24/7;
  • make quick orders in two clicks;
  • collect leads for the sales department;
  • send messages about promotions, discounts and sales;
  • collect user feedback;
  • accept payment.

Use effective marketing tools for correspondence in managers right now. Scale and automate routine business processes with SMS Club!