Building a Viber Chatbot for Business

Integration with CRM and ERP systems, analytics, automatic messaging, payment acceptance and more.
Automate communication in Viber with customers
Increase your sales
Reduce the workload of staff managers
September 1, 2022
Get -20% off 3 taxi rides! Your promo code is winter2067. Valid until 31.10.2022.
Good afternoon, Tatyana. Tomorrow at 12:00 we are waiting for you for an autumn manicure and fragrant coffee with the master Anna. See you soon!

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Why does your business need to create a chat bot for Viber

September 1, 2022
Hello, do you ship cash on delivery?
Payment for goods is possible in 2 ways: cash on delivery with an advance payment of 100 UAH to the card or 100% payment to the card.
My name is Maria, I am the manager of the Lady Style online store. We have been sewing clothes for 4 years and guarantee the exchange / return of goods. Write your parameters and I will choose the size for you.
Hello! We are a Lady Style company and have been working since 2019 throughout Ukraine. Tell me which products are you interested in?
(Jackets) (Dresses) (Sweaters) (Jeans) (Shoes) (Other)
Amazing! Our online store offers the following products in this category:
Anastasia, your link to pay for the selected product:
Payment was successful! Expect your order within 1-3 days! Happy shopping!
Anastasia. We are conducting a survey among our customers about the most convenient communication channel and ordering products. Do you have a minute? (Not really)
Where do you most often buy clothes?
(Telegram) (Viber) (Instagram) (Market) (Offline store)
Karina, since March 8! You are our regular customer who leaves photo reviews for the purchased goods. In honor of the holiday, we give you a 15% discount for the best client on the entire women's range. For more details, follow the link
(Women's Day)
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What functions does the Viber bot perform?

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Automatically guides the customer through the sales funnel 24/7 before making a purchase or receiving a review
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Accepts payments within the messenger through built-in payment systems
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Transfers contact details to the CRM system for managers to work with them
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Analyzes customers based on collected information
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Prepares and sends individual offers to buyers
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Maintains a conversation with consumers 24/7 365 days a year
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Sends from 10,000 mailings to users after interacting with them
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Meet the audience through a link, widget, search and other ways
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Signs up for cosmetic/legal/medical and other services
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Simplifies communication with quizzes and multiple choice surveys
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Sets a dynamic date for promotions, discounts, broadcasts
Want to add more features while developing?

Leave your details and a chatbot expert will contact you for a free consultation!

Who orders the creation of the Viber chat bot?

Other businesses

Companies that strive to quickly sell products and attract more customers

Leave a request and our bot specialist will advise you

How to order Viber-Bot

4 steps to create a chatbot and optimize your business

Leave contact details in 3 minutes
Discuss effective ideas with the manager
Agree on the list of functions for the bot
Get a ready-made chatbot - from 10 days from the date of order

Prices for creating a chatbot

Prices are frozen at the pre-war dollar rate


  • Acquaintance with your business
  • Creation and connection of Viber and Telegram channels
  • Target audience analysis
  • Bot vision strategy (flowchart, business processes)
  • Copywriting of bot messages with a brand voice matching
  • Connecting the operator to the dialogue with the client
  • Creating deep links to go to the chatbot
  • Creating a Mini Landing Page for a Chatbot
  • Sending media files, incl. audio, and video
  • Data upload to Excel/Google Sheets
from 8 000 uah
Order a chatbot


The Light option, as well as
  • Integration of e-mail notifications and messages in messengers
  • Login to the chatbot with a one-time password
  • Setting up a randomizer for promotions
  • Creation of referral programs
  • Creating a QR Code
  • Creating a mini-widget for the site
  • Integration with channels and groups in Telegram, Bizon365, Getcourse
  • Personalization of your client (segmentation, user filters)
  • Getting feedback, collecting feedback
from 16 000 uah
Order a chatbot


The Light and Opti options, as well as
  • Connecting Facebook Pixel
  • Conducting surveys/tests elements of gamification
  • Connection of payment systems (WayforPay, Paypal, Stripe, Cloud Payments, ConcordPay, Liqpay)
  • Connecting recurrent subscriptions
  • Connecting Google Analytics
  • Working with dynamic dates
  • Connecting your own domain and hosting
  • Integration with over 2000 services via Zapier, and ApiXDrive. (CRM, ERP, loyalty programs)
  • Checkerboard booking (booking for the service)
  • Online store with shopping cart
from 24 000 uah
Order a chatbot
How we help businesses
See all
Leisure and sports

SMS mailing for a fitness club

How to get 330% ROI for 25%
Study and work

SMS Mailing of a recruiting agency

ROI 180% for $102 in recruiting from SMS
Financial services

SMS mailing of a microfinance organization

How to get 156 loan applications in a week
Trading networks

Viber mailing list for children's store

ROI 150% and +20% sales
Trading networks

Viber mailing list of a furniture hypermarket

Profit +15% per month
Study and work

SMS-mailing for the educational platform

ROI 290%, or how to sell a paid course in an SMS mailing list
Trading networks

Viber mailing list for a building materials store

How to get a ROI of 469% by spending about $150 on mailing lists

SMS mailing of online insurance service

+25% insurance policy sales - ROI 136%

SMS mailing from SMS CLUB

How to “revive” subscribers for $250 and earn 15 times more!
Leisure and sports

Viber mailing list for a restaurant

How a restaurant increased seating by 25% from one mailing
Trading networks

Brand outlet Viber mailing list

ROI 125% and +17% sales

Viber mailing list for public utilities

Return of 30% of client debt after the first mailing

SMS mailing of residential complex under construction

20 potential buyers of apartments for 1400 UAH
Leisure and sports

SMS mailing for a travel agency

How to sell last minute tours with 460% ROI via SMS
Want the same?


Can you make a bot integrated with GPT chat?

Yes, we practice developing viber bots with integration with artificial intelligence, incl. and GPT.

Can I make changes to the final version of the Viber chatbot?

Yes, sure. The developers of SMS Club will take into account all your wishes and fix the script of behavior or the creak of the viber bot.

How will I receive information from my bot?

It depends on the CRM system you are using. You can also upload information to a Google Sheets spreadsheet.

Can I authorize on the site through Viber?

Yes, we can create a bot with such a function.

How do I know if my business needs a viber bot?

Bots are definitely useful for automating simple actions — ordering food, booking a hotel, paying for goods and services. But when it comes to an expensive or complex product (implementing end-to-end analytics, buying a car, etc.), users prefer to communicate with a real person. However, even in these cases, the bot can be used for primary segmentation of users and further redirecting them to the appropriate specialists.