What is KeyCRM?

KeyCRM is a Ukrainian integrated CRM system for ecommerce and services.


Collect leads, applications and orders across all channels: websites, marketplaces, instant messengers, Instagram. Convert them into customers with powerful CRM, chats, and retail functionality – warehouses and delivery services.

KeyCRM is the best option for moving from CRM systems originally from Russia – Bitrix, AmoCRM and RetailCRM. Data import works in a few clicks, and the opportunity to try the system for free is valid for up to 30 days immediately after registration.


Benefits of using:

  • full cycle of interaction with the client in one window
  • distribution of work and access among the team thanks to the Roles functionality
  • built-in modules, including integration with SmsClub, and weekly functionality expansion
  • financial accounting and analytics with reporting
  • independent connection thanks to instructions in text and video formats
  • one transparent tariff for the company WITHOUT additional payments for each employee


How does sending sms work in KeyCRM

At any time during the processing of the order, you can send SMS to the buyer. For example, in the order and in the customer card. To send sms, you can choose a template, for example, created earlier or write the text yourself.


1. Point to the settings section
2. Click on the Communication section

Click “Add new channel”

Fill in the fields:
1. Any arbitrary name
2. Channel – select SMS
3. SMS Provider – choose SmsClub
4. Sender’s name – enter the AI that is available in our SmsClub account
5. API key, take it from your personal account and paste it here
6. Click the add button

Now go to the order section

Next, we go to any order.
1. Click the Write button
2. Choose the number as on the screen

A modal window opens, enter the text in it and press the submit button.


Details about KeyCRM