Law

Our service provides a range of services related to sending SMS and other messages and operates under the applicable laws of Ukraine and the following governing documents:

  1. Terms and Conditions
  2. Privacy Policy
  3. Cookies Policy
  4. COMPLIANCE STATEMENT
5. Partners
6. Partner Program

📲 What do we offer?

The Platform enables entrepreneurs to connect to a modern mass communication system for SMS, Viber, messengers and other multimedia messages.

🎯 Who is this program for?

  • Entrepreneurs in the telecommunications and marketing markets
  • IT specialists and integrators
  • Digital marketing agencies
  • Consulting companies
  • Self-employed entrepreneurs looking for new services for their clients

🚀 What does connecting to the Platform provide?

  • One point of access to multichannel communication (SMS, Viber, messengers)
  • API interfaces for automation and integration
  • Personalized offers for your clients
  • White label — the ability to work under your own brand
  • Full flexibility — you set your own prices and choose
        providers.

💡 Benefits for partners

  • New revenue — you choose your markups and clients
  • A ready-made product — no need to develop your own platform
  • Support — technical assistance, training and marketing materials
  • Quick launch — connect without complex integrations

📈 How does it work?

1️⃣ You choose a partner program and pay a fixed monthly fee
2️⃣ You gain access to the Platform and the necessary tools
3️⃣ You attract clients, choose providers and set your prices
4️⃣ All additional profit from clients remains yours

🤝 Why choose us?

  • Reliable infrastructure (99.99% uptime)
  • Fast message delivery
  • Omni-channel support (SMS, Viber, WhatsApp, Email, Push)
  • Compliance with legislation
  • A transparent partnership model — you manage your business

📬 Join our partner network today!

Together, we will help businesses communicate effectively with their clients.

📑 Cooperation documents

      PLATFORM USE AGREEMENT

7. Refund Policy

We value fair cooperation with every client and want you to be satisfied with the results of our messaging campaigns. If something goes wrong, we are open to discussion and ready to refund payments under the conditions below.

  1. When a refund is possible

You may request a refund if:

  •   You paid for a service that was not provided (the campaign did not start).
  •   The service was affected by technical failures or errors on our side.
  •   You accidentally topped up your account with the wrong amount or made a duplicate payment.

Important: a refund is possible only within 24–48 hours of payment or the scheduled start of the campaign.

  1. When a refund is not available

We do not refund payments if:

  •   The campaign has already been carried out under the technical terms (including partially delivered messages).
  •   Problems arose because of errors in your contact database (invalid, inactive or blocked recipients).
  •   The request period has passed (more than 48 hours).
  •   The Public Offer has been breached or the service has been misused.
  1. How to submit a request

To request a refund:

  1.   Email us at support@smsclub.mobi or use the support form in your account.
  2.   Provide your account ID, payment date and amount, and the reason for your request.
  3.   We will respond within 1–2 business days.
  1. Refunding the payment
  •   If your request is approved, the funds will be returned to the original payment method within 3–5 banking days.
  •   At the client’s request, the funds may instead remain on the balance for future campaigns.
  1. Legal status

This policy supplements the Public Offer, which you accept when registering for and using the Platform. In case of any discrepancy, the text of the Public Offer prevails.  

TOP