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Transactional SMS messaging

Transactional messaging notifies the user about things that are important to them at all hours of the day and are not promotional. They are more technical messages designed to improve customer service and automate manual sending.

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September 1, 2022

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About us in numbers

3 000 000 000 Messages sent

32 000+ Customers trust us

up to 10 seconds Message delivery

from 0,64 UAH Price per message

15 years Company in the market

Transactional messages help businesses get closer to a customer

In 48% of cases, the best time to gain a customer’s trust is when they first interact with you (purchase or order services). At this point, it’s important to demonstrate that you care about the customer, and the best way to do this is by sending technical messages.

Sending an informational SMS with the order status, parcel number sent, etc., makes the purchase process clearer and safer for the client, affecting repeat sales.

In simple terms, transactional (as well as informational and triggering) newsletters are sent to customers when their status or actions change.

These can be messages:

order status

information about the reservation

details for payment

information notifications about anything

Tasks that transactional SMS texting solves

By automatically sending these messages, you will save time for more important business tasks.

informing about successful registration, ticket booking, and parcel dispatch

reminding about plan renewal, pickup time, and item/s in the cart

confirmation of payment, registration, checkout, etc

As a result, you get dozens of satisfied customers who will buy again.

Transactional messages are based on customer actions and are delivered in 3-11 seconds at any time. As such, they are:

How to set up transactional messages

The "Personal Cabinet" describes the details of the connection and provides the ability to download reports on the sending. If you have any questions, you can always contact the SMS Club support service. We are available 24 hours a day!

(preferably using a brand name).

To connect, use the API documentation

, which you can download on the API SMS page.

Types of SMS mailings

Business SMS

Fast and easy service to send SMS worldwide

RCS

Evolved SMS. Coming soon to SMS Club

Promotional SMS mailings

Increasing sales, product promotion, brand awareness

Bulk SMS+Viber

Resending SMS if the message is not delivered via Viber

Targeted SMS mailings

Targeted advertising messages on a specially selected database

Personalized SMS mailings

Address by name, individual offers, birthday greetings

International SMS mailings

Maintaining the database of client numbers up to date

Number checks by HLR request

Maintaining the database of client numbers up to date

Automatic SMS

Schedule birthday greetings, reminders of important events, and more.

The “Personal Cabinet” describes the details of the connection and provides the ability to download reports on the sending. If you have any questions, you can always contact the SMS Club support service. We are available 24 hours a day!