Creating a chat bot in Whatsapp

Thanks to digitization, users solve many routine tasks using smartphones or instant messengers. Now you can order a service or buy a product online simply by sending a message or clicking on a button in the messenger. To make it work for your business, we will help you create a WhatsApp chatbot. With the help of text messages of the popular messenger, you can solve the following business tasks:
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Communicate with the client – conversational marketing
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Work with the support and delivery service 24/7/365 days a year
SMSClub
Place orders and make purchases, and, consequently, increase the number of responses and the number of sales
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Increase the speed of processing text messages by more than 60%, and in some cases, automate all stages of communication with the client
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Simplify the interaction between managers and delivery services
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Get access to information portals (news, books, weather, reviews)
September 1, 2022
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Good afternoon, Tatiana. Tomorrow at 12:00,we are waiting for you for an autumn manicure and fragrant coffee with our artist Anna. See you soon!
Thank you for choosing us. You have been credited with 150 bonuses. Hurry to spend them this month!
Write a message...

How creating a WhatsApp chatbot help your business?

September 1, 2022
Good afternoon, we need courier services in Kyiv.
12:00
Courier service Express mail delivers parcels around the city and region. Especially for our clients from large commercial companies, we provide a range of courier services with a 10% discount. Want to order delivery?
12:00
[yes]
12:00
My name is Natalia, I’m the manager of the courier service. What package would you like to send? We have a special rate for the delivery of documents.
12:00
Welcome to the virtual consultant of the express delivery service "Express Mail." For us to help you, please answer a few questions. Are you ready? Are you ordering the service as an individual or on behalf of a company? (select one of the options) Please write what you want to send by courier?
12:00
(Answer)
12:00
How can I be useful?
12:00
@Natalia: I want to activate the parcel tracking function via WhatsApp.
12:00
Yes, of course. Indicate the phone number and the last 4 digits of the parcel.
12:00
@Natalia: 0665422314, 0001
12:00
Your order has been processed. After payment, we will send the package.
12:00
Did you use our service yesterday?
12:00
@Order Flowers: Yes.
12:00
Please rate the courier delivery service on a scale of 1 to 5.
12:00
@Order Flowers: 5. Thank you.
12:00
Your answer is very important to us. Thank you for your cooperation.
12:00
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For what business purposes do you need to create a chatbot in WhatsApp?

This should have been a great picture.
24/7 interaction with the user in the entire auto funnel: from consultation to conversion action
This should have been a great picture.
Support for payment systems and transactions within the messenger
This should have been a great picture.
Scaling and automating routine call center tasks: making appointments with specialists, booking tables in restaurants, placing and confirming orders
This should have been a great picture.
Public API integrates a communication channel into its infrastructure, through a CRM system, chat services, analytics systems
This should have been a great picture.
Segmentation based on the behavior of the most interested customers with the best offer
This should have been a great picture.
Engage users from websites, live events, social networks using widgets, QR codes, mini-landing, or through messenger search
This should have been a great picture.
Automatic lead collection through surveys, auto-responses and mass mailings (for interested users)
Do you want to add more features during development?

Leave a request, and our bot specialist will advise you

Who benefits from creating a WhatsApp chatbot?

Other businesses

WhatsApp bot can create online stores, utilities, and telecommunications institutions that work with the target audience and provide information and commercial services

Leave a request, and our bot specialist will advise you

How to create a WhatsApp bot in SMS Club

4 easy steps to create a chatbot in SMS Club

1
Leave your contact information in 3 minutes
2
Discuss effective ideas with the manager
3
Agree on the list of functions for the bot
4
Get finished chatbot – from 10 days from order
Register

Creating chatbots

Start

Сhat bot on the constructor

Development using the bot builder platform:

  • Integration of one selected messenger (Telegram, Viber, WhatsApp) or social media platform (Facebook, Instagram);
  • Strategy development and creation of a workflow diagram for the chatbot;
  • Development of informational buttons;
  • Technical implementation of chatbot functionality;
  • Generation of deep links for chatbot access;
  • Real-time data export to Excel or Google Sheets;
  • Creation of QR codes;
  • Configuration of auto-replies for Direct, Stories, and posts based on keywords (Instagram only).

Platform functionality with a web admin panel:

  • Broadcast messaging functionality;
  • Chat for real-time communication with users;
  • Chatbot performance statistics (e.g., number of subscribers over a chosen period, user segmentation filters);
  • Chatbot testing;
  • 14-day technical support.
Cost of the basic package from 205 EUR*
Order a chatbot
*Note: The cost depends on the scope of work and the client's specific needs.

Profi

Сhat bot on the code

Basic package for custom code development:

  • Integration of one selected messenger (Telegram, Viber, WhatsApp);
  • Database development;
  • Creation of informational buttons;
  • Integration with a chosen CRM system (e.g., obtaining order statuses from the CRM in the chatbot or adding a new request from the chatbot to the CRM);
  • Development of an admin panel for managers in Telegram;
  • Development of broadcast messaging functionality for the entire subscriber base (without segmentation);
  • Chatbot testing;
  • Server deployment;
  • 14-day technical support.
Cost of the basic package from 570 EUR*
Order a chatbot
*Note: The cost depends on the scope of work and the client's specific needs.
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Want the same?

FAQ

How to order a bot?

To order a virtual bot in the messenger, go to the website of our company and register, and then activate the “Order” button. The manager will contact you to discuss the structure and script for the bot. We take into account all your ideas and business features, so we are ready to offer effective technologies to optimize business tasks.

Can I change something in it?

Yes, sure. The technology provides the ability to edit the structure and scenario, add functional blocks and new options, such as “Yes” or “No” buttons.

Which sender will the ad come from?

Trigger notifications and mailings, as well as text messages, will be sent on behalf of the brand. The customer will be able to find you online and get information to start a correspondence.

What are the options for sending to WhatsApp?

By ordering a virtual assistant in their messenger, business owners can:

  • keep in touch with users 24/7;
  • make quick orders in two clicks;
  • collect leads for the sales department;
  • send messages about promotions, discounts and sales;
  • collect user feedback;
  • accept payment.

Use effective marketing tools for correspondence in managers right now. Scale and automate routine business processes with SMS Club!

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