HomeCustom Chatbot Development for BusinessesCustom Viber Chat-Bot Development for Businesses

Building a Viber Chatbot for Business

Integration with CRM and ERP systems, analytics, automatic messaging, payment acceptance and more.

Automate communication in Viber with customers

Increase your sales

Reduce the workload of staff managers

Test the chatbot

September 1, 2022

Get -20% off 3 taxi rides! Your promo code is winter2067. Valid until 31.10.2022.

Good afternoon, Tatyana. Tomorrow at 12:00 we are waiting for you for an autumn manicure and fragrant coffee with the master Anna. See you soon!

Thanks for choosing us. You have been credited with 150 bonuses. Hurry up to spend them this month!

Write a message...

Why does your business need to create a chat bot for Viber

In touch with clients 24/7/365

Invite consumers to your bot with a link, mini-lander, or QR code. It will answer the most popular questions, and operators will be able to see customer requests.

Customer warm-up funnel

Move the contact base to the chatbot, to the auto funnel thought out by our specialist. The bot will make a "warm-up" - it will determine the needs, introduce you to your products, and provide additional information. After that, selling will be easy. And this is just one of the scenarios for using the funnel.

Payment in 2 clicks 24/7

Your audience will be able to place an order, sign up for a service and pay for everything right in the bot. No abandoned carts and no waiting for a response from managers. You can even set up auto payments for services that are provided on a subscription basis.

Feedback from buyers

The bot stores phone numbers, preferences, the product that attracted them - and other information. You can also conduct surveys about the quality of service and product, collect feedback. All this helps to make the product better and become more competitive in the market - and hence increase sales.

Mailings to the customer base

It is convenient to do segmentation in bots. Segmentation - audience selection by parameters, for example, “they are interested in the product H”, “knows about us”, “located in Kyiv”. Send potential customers instant notifications about promotions, sales and discounts in your stores, congratulate them on personal and general holidays.

September 1, 2022

Hello, do you ship cash on delivery?

12:00

Payment for goods is possible in 2 ways: cash on delivery with an advance payment of 100 UAH to the card or 100% payment to the card.

12:00

My name is Maria, I am the manager of the Lady Style online store. We have been sewing clothes for 4 years and guarantee the exchange / return of goods. Write your parameters and I will choose the size for you.

12:00

Hello! We are a Lady Style company and have been working since 2019 throughout Ukraine. Tell me which products are you interested in?

12:00

(Jackets) (Dresses) (Sweaters) (Jeans) (Shoes) (Other)

12:00

Amazing! Our online store offers the following products in this category:
...

12:00

Anastasia, your link to pay for the selected product:
(pay)

12:00

Payment was successful! Expect your order within 1-3 days! Happy shopping!

12:00

Anastasia. We are conducting a survey among our customers about the most convenient communication channel and ordering products. Do you have a minute? (Not really)

12:00

Where do you most often buy clothes?
(Telegram) (Viber) (Instagram) (Market) (Offline store)

12:00

Karina, since March 8! You are our regular customer who leaves photo reviews for the purchased goods. In honor of the holiday, we give you a 15% discount for the best client on the entire women's range. For more details, follow the link
(Women's Day)

12:00

Write a message...

What functions does the Viber bot perform?

Sets a dynamic date for promotions, discounts, broadcasts

Automatically guides the customer through the sales funnel 24/7 before making a purchase or receiving a review

Accepts payments within the messenger through built-in payment systems

Want to add more features while developing?

Leave your details and a chatbot expert will contact you for a free consultation!

Who orders the creation of the Viber chat bot?

Other businesses

Companies that strive to quickly sell products and attract more customers

Leave a request and our bot specialist will advise you

How to order Viber-Bot

4 steps to create a chatbot and optimize your business

1

Leave contact details in 3 minutes

2

Discuss effective ideas with the manager

3

Agree on the list of functions for the bot

4

Get a ready-made chatbot - from 10 days from the date of order

Creating chatbots

Start

Сhat bot on the constructor

Development using the bot builder platform:

Integration of one selected messenger (Telegram, Viber, WhatsApp) or social media platform (Facebook, Instagram);
Strategy development and creation of a workflow diagram for the chatbot;
Development of informational buttons;
Technical implementation of chatbot functionality;
Generation of deep links for chatbot access;
Real-time data export to Excel or Google Sheets;
Creation of QR codes;
Configuration of auto-replies for Direct, Stories, and posts based on keywords (Instagram only).

Platform functionality with a web admin panel:

Broadcast messaging functionality;
Chat for real-time communication with users;
Chatbot performance statistics (e.g., number of subscribers over a chosen period, user segmentation filters);
Chatbot testing;
14-day technical support.

Cost of the basic package from 205 EUR*

Order a chatbot

*Note: The cost depends on the scope of work and the client's specific needs.

Profi

Сhat bot on the code

Basic package for custom code development:

Integration of one selected messenger (Telegram, Viber, WhatsApp);
Database development;
Creation of informational buttons;
Integration with a chosen CRM system (e.g., obtaining order statuses from the CRM in the chatbot or adding a new request from the chatbot to the CRM);
Development of an admin panel for managers in Telegram;
Development of broadcast messaging functionality for the entire subscriber base (without segmentation);
Chatbot testing;
Server deployment;
14-day technical support.

Cost of the basic package from 570 EUR*

Order a chatbot

*Note: The cost depends on the scope of work and the client's specific needs.

How we help businesses

Leisure and sports

SMS mailing for a fitness club

How to get 330% ROI for 25%

Study and work

SMS Mailing of a recruiting agency

ROI 180% for $102 in recruiting from SMS

Financial services

SMS mailing of a microfinance organization

How to get 156 loan applications in a week

Want the same?

FAQ

Can you make a bot integrated with GPT chat?

Yes, we practice developing viber bots with integration with artificial intelligence, incl. and GPT.

Can I make changes to the final version of the Viber chatbot?

Yes, sure. The developers of SMS Club will take into account all your wishes and fix the script of behavior or the creak of the viber bot.

How will I receive information from my bot?

It depends on the CRM system you are using. You can also upload information to a Google Sheets spreadsheet.

Can I authorize on the site through Viber?

Yes, we can create a bot with such a function.

How do I know if my business needs a viber bot?

Bots are definitely useful for automating simple actions — ordering food, booking a hotel, paying for goods and services. But when it comes to an expensive or complex product (implementing end-to-end analytics, buying a car, etc.), users prefer to communicate with a real person. However, even in these cases, the bot can be used for primary segmentation of users and further redirecting them to the appropriate specialists.