Transactional SMS messaging
Transactional messaging notifies the user about things that are important to them at all hours of the day and are not promotional. They are more technical messages designed to improve customer service and automate manual sending.
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About us in numbers
3 000 000 000
Messages sent
32 000+
Customers trust us
up to 10 seconds
Message delivery
from 0,44 UAH
Price per message
15 years
Company in the market
Transactional messages help businesses get closer to a customer
In 48% of cases, the best time to gain a customer's trust is when they first interact with you (purchase or order services). At this point, it's important to demonstrate that you care about the customer, and the best way to do this is by sending technical messages.
Sending an informational SMS with the order status, parcel number sent, etc., makes the purchase process clearer and safer for the client, affecting repeat sales.
In simple terms, transactional (as well as informational and triggering) newsletters are sent to customers when their status or actions change.
These can be messages:
Order status
Information about the reservation
Details for payment
Information notifications about anything
Tasks that transactional SMS texting solves
By automatically sending these messages, you will save time for more important business tasks.
Informing about successful registration, ticket booking, and parcel dispatch
Reminding about plan renewal, pickup time, and item/s in the cart
Confirmation of payment, registration, checkout, etc.
As a result, you get dozens of satisfied customers who will buy again.
Transactional messages are based on customer actions and are delivered in 3-11 seconds at any time. As such, they are make the process of buying and interacting with the company clear and safe, build loyalty towards your brand, improve the quality of customer service.
How to set up transactional messages
Transactional messaging with our service is easy to integrate with website, CRM system, CMS system and any other software. To connect to the SMS gateway, you need to go through several steps.
1
Sign up for the SMS Club service
2
Register the sender name
preferably using a brand name
3
To connect, use the API documentation
you can download on the API SMS page
Types of SMS mailings
The "Personal Cabinet" describes the details of the connection and provides the ability to download reports on the sending. If you have any questions, you can always contact the SMS Club support service. We are available 24 hours a day!
What kind of business is suitable for transactional SMS messaging
Transactional SMS can be used in any other business - if the client makes purchases, places an order, or makes a reservation
Trading networks
SMS about processing, shipping, and payment of orders.
Providers
Notifications about tariff renewal.
Banks and other financial institutions
Sending passwords and access codes for transactions, deposits, and withdrawals.
Educational programs
Notifications on the purchase of courses or master classes.
