Creating a Facebook chatbot
Facebook Messenger is used by many business owners: from large financial institutions to Facebook publics. Messenger marketing is aimed at increasing brand value and facilitating communication with customers. A virtual interlocutor, which we will help create for your business, solves the following tasks:
September 1, 2022
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Why does your business need a chatbot for Facebook messenger?
Communication with clients 24/7
Do your customers ask questions, call, ask for delivery dates, ask for a return, or want to know the address of the nearest store? Unload your manager from routine work and address some of these tasks to the chatbot. Place our "assistant" on the resource page and be in touch with the client without breaks, holidays and weekends. If necessary, the chatbot will transfer the conversation to the manager.
Automation of several business processes at once
Do not forget that your target audience actively uses instant messengers, so it will not be difficult to provide information about the brand. People of the new generation adequately perceive the chatbot and do not mind chatting in correspondence. Introduce customers to your company and products through mini-consultations, organize a quick connection between the client and the online store, help place an order or check its availability in the warehouse.
Determining audience needs
Let the Facebook Messenger chatbot handle the key steps in customer communication, from getting to know each other to getting feedback. So, you will quickly determine the wishes of customers and will be able to improve the quality of services.
Repeat sales of goods/services
Use sending instant messages to your target audience, inform about promotions, new products, seasonal sales and gifts. If you want to increase the probability of a repeat purchase up to 70%, then offer the client to add a messenger chatbot as a friend, for example, to track the status of an order. In the future, he will inform you about the receipt of goods, discounts and sales.
September 1, 2022
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What are the goals and objectives of the Messenger chatbot?
Shows statistical data for a specific period
Supports users 24/7: from consultation to conversion action
Performs integration with CRM and system setup with the site
Want to add more features while developing?
Leave a request and our bot specialist will advise you
Who Should Create a Facebook Chatbot?
Telecommunications
Tourism
Medicine
Online shopping
Financial and insurance services
Hotel and restaurant business
Educational platforms
Sports and fitness
Car service
Companies that strive to quickly sell products and attract more customers
Leave a request and our bot specialist will advise you
How to create a chatbot for Facebook Messenger in SMS Club
4 easy steps to create a chatbot in SMS Club
1
Leave contact details in 3 minutes
2
Discuss effective ideas with the manager
3
Agree on the list of functions for the bot
4
Get a ready-made chatbot - from 10 days from the date of order
Creating chatbots
Start
Сhat bot on the constructor
Development using the bot builder platform:
- Integration of one selected messenger (Telegram, Viber, WhatsApp) or social media platform (Facebook, Instagram);
- Strategy development and creation of a workflow diagram for the chatbot;
- Development of informational buttons;
- Technical implementation of chatbot functionality;
- Generation of deep links for chatbot access;
- Real-time data export to Excel or Google Sheets;
- Creation of QR codes;
- Configuration of auto-replies for Direct, Stories, and posts based on keywords (Instagram only).
Platform functionality with a web admin panel:
- Broadcast messaging functionality;
- Chat for real-time communication with users;
- Chatbot performance statistics (e.g., number of subscribers over a chosen period, user segmentation filters);
- Chatbot testing;
- 14-day technical support.
Cost of the basic package from 205 EUR*
Order a chatbot *Note: The cost depends on the scope of work and the client's specific needs.
Profi
Сhat bot on the code
Basic package for custom code development:
- Integration of one selected messenger (Telegram, Viber, WhatsApp);
- Database development;
- Creation of informational buttons;
- Integration with a chosen CRM system (e.g., obtaining order statuses from the CRM in the chatbot or adding a new request from the chatbot to the CRM);
- Development of an admin panel for managers in Telegram;
- Development of broadcast messaging functionality for the entire subscriber base (without segmentation);
- Chatbot testing;
- Server deployment;
- 14-day technical support.
Cost of the basic package from 570 EUR*
Order a chatbot *Note: The cost depends on the scope of work and the client's specific needs.
How we help businesses
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FAQ
How to order a bot?
Before you create a Facebook bot, go through a simple registration on the site and click on the “Order” button. Based on your suggestions, we will draw up a detailed structure of the chatbot and write an effective script for it.
Can I change something in it?
Certainly. SMS Club developers edit welcome messages for free, make technical changes, add new buttons.
Which sender will the ad come from?
Of course, the name of the chatbot duplicates the name of the brand. Your “smart” assistant will correspond on behalf of the company (beauty salon, bank, online store). But despite the technological capabilities of chatbots, always add the option to communicate with a manager or a sales employee.
What are the options for sending Facebook Messenger?
By ordering the creation of a Facebook chat bot, business owners can:
- automate technical support 24/7/365;
- place orders in 2 minutes;
- collect leads for the sales department;
- Ensure simple interaction with users;
- create personalized offers for customers.
Implement messenger marketing in your business, automate most of the routine tasks of managers and save your budget. To order a new technology, write to the direct manager of SMS Club.
